EDDYTWIN / FAQs
Before we begin.
Do you sell directly to consumers?
This website is a trade catalogue for brands, importers, distributors and retailers. Products are quoted for your business requirements; there is no retail checkout.
What is the minimum order?
The minimum order is 1,000 sets. Contact us to discuss your selected product and any OEM / ODM requirements.
Can I request a sample?
Send us the product and destination country. Sample costs and shipping arrangements are discussed individually.
Can you customise products or packaging?
Yes, we support OEM / ODM customisation. Share your requirements for the product, brand and packaging so we can discuss the project.
Are all products covered by the same certification?
No blanket claim is made. Reports and certificates have specific holders, models, scopes and validity dates. Confirm documents for your chosen product and destination.
What are the lead time and shipping terms?
Lead time and shipping method are discussed after the product, quantity and destination are confirmed. Ask us for the agreed terms in your quotation.
How are prices and payments handled?
Quotations and settlement are in USD. Contact us for product pricing; the payment method is agreed individually. There is no online retail checkout.